The details
What we collect. Details you give us: your name, email, shipping address and the contents of any message you send us. Order details: what you bought and when. Site usage: basic data such as pages visited, device and browser type, collected through cookies and similar tools.
Payment. Payments are handled by our payment processor. We never see or store your full card number.
How we use it. To process and deliver your order and send order and shipping emails. To answer your questions. To improve the site and prevent fraud. To send marketing emails, only if you signed up. You can unsubscribe from any email.
Who we share it with. Service providers that help us run the store: our website and store platform, our payment processor, and the fulfillment and shipping partners who need your name and address to deliver your order. Authorities, when the law requires it. We do not sell your personal information.
Cookies. The site uses cookies needed for the bag and checkout to work, and analytics cookies to understand how the site is used. You can decline non-essential cookies in the cookie banner or block cookies in your browser.
How long we keep it. Order records are kept as long as needed for tax, accounting and legal reasons.
Your choices. You can ask us to show you, correct or delete the personal information we hold about you by emailing support@dogprima.com. Some US states give residents specific privacy rights; we honor these requests wherever you live.
Children. This site is not intended for children under 13 and we do not knowingly collect their information.
Changes and contact. We may update this policy; the date at the top of this page shows the latest version. Questions: support@dogprima.com.